We partner with ambitious clients to transform their business.

The Story

Petsy’s humble beginnings stem from the founders’ love for dogs and their cherished role as pet parents to their incredible companion, Baxter. He has profoundly impacted their lives, serving as a loyal friend, a non-judgmental presence, and a constant source of joy. This deep connection inspired them to bring their passion for pets from Australia to Mumbai and support for pet parents throughout India.

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Identifying The Challenge

Petsy, a pet food and care brand, recognized the need to build its image and vitalize its online presence to make a premium space in a competitive market. It recognized the need to differentiate itself from its competitors who had a cold, corporate, and value-driven approach. They wanted to create a brand experience that went beyond mere transactions and conveyed a genuine connection with pets and their owners. Inspired by the distinctive and enchanting personalities of beloved pets, Petsy embarked on a journey to transform its brand identity into a vibrant, dynamic, and engaging presence. The goal was to establish Petsy as a living, breathing, and tail-wagging brand that truly resonated with pet lovers, offering a unique and heartfelt experience.

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The Solution

A pet brand seeking to establish a strong brand presence was an exciting project for the team. Our mission was to create an extraordinary brand experience that would set them apart from its competitors. Drawing inspiration from some of our paw-some office pets, we breathed life into Petsy’s identity, infusing it with warmth and vibrancy. From crafting a refreshing name to designing a captivating logo, establishing a cohesive visual language to developing an engaging e-commerce website, we did it all.

The website featured personalized recommendations, detailed product information, and a seamless checkout process, offering a seamless shopping experience to pet owners. We also came up with some stunning social media templates, we built a brand that truly resonates with pet lovers. Petsy’s new identity is now a furry companion, representing its unwavering dedication to the well-being and happiness of our near and dear furry companions.

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The Impact

Our efforts propelled Petsy into a new era of success. The brand identity resonated with pet owners, leading to increased brand awareness and customer engagement. The strategically merchandised products witnessed improved sales and customer satisfaction, solidifying Petsy’s position as a trusted provider of pet food and care essentials.

The e-commerce website proved instrumental in expanding Petsy’s reach, attracting a broader customer base, and driving online sales. With enhanced brand perception, streamlined merchandising strategies, and a robust e-commerce platform, Petsy became quite popular in India.

Petsy’s branding, merchandising, and e-commerce initiatives demonstrated the company’s commitment to serving pet owners with exceptional products and services while adapting to the evolving needs of the pet care market.